I BOUGHT MY TICKETS BUT...
I have not received my tickets

If you have purchased tickets to Immersive Van Gogh directly through our website, but have not yet received…

I want to change the name on my tickets

The name on your tickets is for buyer & COVID tracing info only and thus there is no…

I want to upgrade/downgrade

Please contact us at [email protected] to upgrade your tickets prior to arrival. Unfortunately, we cannot downgrade tickets and we…

I need to reschedule

To change your ticket dates, please visit https://myorder.immersivevangogh.com/change_date. Subject to availability. Requests must be made at least 24 hours…