I Bought My Tickets But...
I have not received my tickets

If you have purchased tickets to Immersive Van Gogh directly through our website, but have not yet received…

I want to change the name on my tickets

The name on your tickets is for buyer & COVID-19 tracing info only and thus there is no…

I want to upgrade/downgrade

Please contact us at ticketing@vangoghchicago.com to upgrade your tickets prior to arrival. Unfortunately, we cannot downgrade tickets and we…

I need to reschedule

To reschedule your tickets, please visit our Change Of Date Request page. Dates and tickets are subject to…