If you have purchased tickets to Immersive Van Gogh directly through our website, but have not yet received your tickets, you can use the ticket resend tool!
If the ticket resend tool was not able to find your order in your original order email, you may have a typo in it. Please contact the box office to have this rectified.
Please check your spam/junk folder before contacting the box office.
To reschedule your tickets, please visit our Change Of Date Request page.
Dates and tickets are subject to availability. Requests must be made a minimum of 24 hours prior to your scheduled attendance time.
Please note there is a $4.99 rescheduling fee per VIP & Premium ticket, and a $9.99 rescheduling fee per Basic ticket.
Last-minute Change of Date requests will not be honored. In exceptional circumstances, a $9.99 fee will be applied for requests submitted less than 24 hours from your scheduled time slot.